Engineered Audio's eStore

The Engineered Audio Store is closed. We are working to add some new features and products ... please check back soon.

Engineered Audio's eStore accepts American Express, Discover, Mastercard and Visa

Shipping

• Daily cutoff for orders is 1pm central for same-day shipping.
• PO, APO - UPS, our primary domestic shipper, does not ship to PO or APO addresses. Consequently, we will need a physical street address to process and ship your order. If you absolutely need to ship to a PO or APO, please contact us for special shipping arrangements.
• Shipping Times - Delivery times are based on business days and do not include weekends or holidays.
• International Customers - We ship via United States Postal Service (USPS) Global Priority. Delivery can take up to 4 weeks depending on the location and local Customs. Please be patient.

Sales Tax

• Missouri Residents - Sales Tax of 6.575% is added to the total of the product price for orders shipped to Missouri addresses.

Returns, Refunds, and Exchanges
Engineered Audio accepts returns or exchanges when you request authorization for the return within 30 days of the original shipping date.

• All products must be returned with the original packaging including any warranty cards, manuals, and other items included. Failure to include all materials may result in additional charges.
• A valid RMA number must be issued by Engineered Audio Sales and be written clearly on the outside of the return packaging. Packages without this RMA number will be refused and returned back to you. Please contact Sales (contact) to request a RMA number.
• RMA numbers are valid for 15 days only.

Additional notes about Returns/Refunds:

• All products must be returned to EA with shipping Pre-Paid.
• Original shipping and handling charges are not refundable for returns.
• If you receive a defective unit or need warranty service, please contact EA for instructions on returning your item.
• Your credit card will be credited or an exchange unit sent out once we receive and inspect the returned product. Depending on the processing department of your credit card company, it may take 48-72 hours before credit is posted.